Habibi Glam

The Original habibiglam™ wireless titanium crystal hair straightener

Our most popular seller throughout Dubai we have now made it available wordwide to ship right to your door. Our high quality wireless ceramic straightener will give you silky, shiny, straight hair on the go with it's portable compact and elegant design. Perfectly formulated with built in edges to prevent any damage or pulling on the hair we've added built-in ceramic titanium plates so you can achieve salon-quality results on the go. With our innovated rapid heat technology you can adjust to any heat setting you like within seconds. It is versatile with titanium ceramic throughout to also use as a curler for the perfect curl. Quick and easy charging allows our product to be travel friendly and long lasting. Also included with your purchase will be a usb charger and sleek personal mini bag.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at habibiglamstore@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at habibiglamstore@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned such as personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Thank you for choosing Habibi Glam for your hair styling needs. We are committed to ensuring your order is processed efficiently and delivered promptly. Please review our shipping policy below:

1. Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation.
• Processing times may vary during peak seasons or promotional periods.

2. Shipping Methods:

• We offer standard and expedited shipping options for domestic and international orders.
• Domestic orders are shipped and typically arrive within 3-4 days or Internationally 1-2 weeks.
• International orders are shipped via UPS, DHL or similar, and delivery times may vary depending on the destination.

3. Shipping Costs:

• Shipping costs are calculated based on the weight of the package and the destination.
• Customers can view shipping costs during the checkout process before making payment.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track your order using the provided tracking number on our website or through the carrier's tracking system.

5. Customs and Duties (for International Orders):

• Customers are responsible for any customs duties, taxes, or fees levied by their country's customs department.
• We do not have control over these charges and cannot predict their amount. Please check with your country's customs office for more information.

6. Shipping Restrictions:

• We currently ship to select countries worldwide. Please refer to our website for a list of supported shipping destinations.
• We do not ship to P.O. boxes. Please provide a physical address for delivery.

7. Order Issues:

• In the event of any issues with your order or delivery, please contact our customer service team at [insert contact information]. We are here to assist you.

8. Delayed or Lost Shipments:

• While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances such as weather, natural disasters, or carrier issues.
• If your shipment is significantly delayed or lost, please reach out to our customer service team for assistance in resolving the issue.

9. Returns and Exchanges:

• Please refer to our Returns Policy for information on returning or exchanging products.

10. Contact Information:

• If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact us at habibiglamstore@gmail.com.

Thank you for choosing Habibi Glam. We appreciate your business and hope you enjoy using our Habibiglam™ Wireless Crystal Ceramic Hair Straightener.