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Shipping & Handling

Thank you for choosing Habibi Glam for your hair styling needs. We are committed to ensuring your order is processed efficiently and delivered promptly. Please review our shipping policy below:

1. Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Processing times may vary during peak seasons or promotional periods.

2. Shipping Methods:

  • We offer standard and expedited shipping options for domestic and international orders.
  • Domestic orders are shipped and typically arrive within 3-4 days or Internationally 1-2 weeks.
  • International orders are shipped via UPS, DHL or similar, and delivery times may vary depending on the destination.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of the package and the destination.
  • Customers can view shipping costs during the checkout process before making payment.

4. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website or through the carrier's tracking system.

5. Customs and Duties (for International Orders):

  • Customers are responsible for any customs duties, taxes, or fees levied by their country's customs department.
  • We do not have control over these charges and cannot predict their amount. Please check with your country's customs office for more information.

6. Shipping Restrictions:

  • We currently ship to select countries worldwide. Please refer to our website for a list of supported shipping destinations.
  • We do not ship to P.O. boxes. Please provide a physical address for delivery.

7. Order Issues:

  • In the event of any issues with your order or delivery, please contact our customer service team at [insert contact information]. We are here to assist you.

8. Delayed or Lost Shipments:

  • While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances such as weather, natural disasters, or carrier issues.
  • If your shipment is significantly delayed or lost, please reach out to our customer service team for assistance in resolving the issue.

9. Returns and Exchanges:

  • Please refer to our Returns Policy for information on returning or exchanging products.

10. Contact Information:

  • If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact us at habibiglamstore@gmail.com.

Thank you for choosing Habibi Glam. We appreciate your business and hope you enjoy using our Habibiglam™ Wireless Crystal Ceramic Hair Straightener.